TRANSPARENT SHIPPING & DELIVERY

SHIPPING COSTS

1. Standard rate: $11.99 applies to all orders
2. Free shipping threshold: Automatically waived for orders over $150 USD
3. Style suggestion: Discover our curated collections for perfect plant pairings

PROCESSING & DELIVERY TIMES

1. Order processing: 99% of orders verified & dispatched within 3 business days
2. Standard delivery: 3-7 business days to metro areas
3. Remote areas: Allow extra 2-3 business days for rural/mountain regions

Note: Customs inspections or extreme weather may cause delays. We'll proactively notify you of any significant schedule changes.

TRACKING & UPDATES

1. Tracking notification: Shipping confirmation email with tracking number sent upon dispatch
2. Email tips: Check spam/promotions folders if notifications aren't in primary inbox

CRITICAL REMINDERS

1. ADDRESS ACCURACY: Reshipment fees apply for errors in delivery information
2. SUPPORT CHANNELS:
   Email: support@kainsplants.com (Average response time: <4 business hours)

All faux plants ship in eco-friendly reinforced packaging - bringing nature's beauty to your space with guaranteed transport safety.